Thank you for choosing NEW PPINCH.
We understand the importance of transparency and want to ensure that you are informed about our updated return and refund policy.
Returns
NEW PPINCH no longer accepts returns for any products. All sales are final. However, we offer exchanges in the event of product defects or damages. Exchange requests must be made within 24 hours of receiving the products.
Refunds
Regrettably, we do not offer refunds for any purchases made on our website. We advise you to carefully consider your selection before completing your order.
Exchange Policy
Exchange requests are only applicable within 24 hours of receiving the products. Additionally, exchanges are only applicable if you have provided an opening video of the product, showcasing any defects or damages.
Cancellation Policy
Cancellation requests can only be accommodated if submitted on the same day as the order placement. Once an order has been communicated to the Processing/Delivery team and the shipping process has commenced, cancellation requests cannot be accommodated.
Contact Us
Should you have any questions or concerns regarding this policy, please do not hesitate to contact us. We sincerely appreciate your understanding and thank you for choosing NEW PPINCH.
